Support

Questions about Bowerbird House, the website builder or the iPhone and iPad app. Write to us and a person answers, usually within one working day.

Common questions

How do I get an account?: Accounts belong to a gallery. If your gallery already uses Bowerbird House, ask its owner or an admin to invite you from Settings, Team. To set up a new gallery, start a free trial on this website.
How do I sign in to the app?: Download Bowerbird House from the App Store and sign in with the same email and password you use on the website. You see the galleries you belong to and nothing else.
I forgot my password.: Use Forgot password on the website sign-in page. Once it is reset, the new password works in the app too.
I work with more than one gallery.: Each gallery invites you separately. In the app, tap the gallery name at the top left to switch; on the website, use the switcher in the side menu.
Why can't I change a work's availability?: Viewers can see the inventory but not change it. Ask your gallery's owner or an admin to give you the staff role.
How do I delete my account?: Write to hello@bowerbirdhouse.com from the email address you sign in with. We delete the account within 30 days. Your gallery's records stay with the gallery.